Pharmacy Hub

We have a team of pharmacists at the surgery who help support us with medication reviews, prescription requests and general queries about medications. If you have any questions regarding your medication please inform a receptionist and they will direct your queries to either a GP or a pharmacist. 

Below are a list of common FAQs regarding medications


Where is my nearest pharmacy?

What is a medication review?

This is a review between yourself and either a practice nurse, pharmacist or GP to ensure that we are all clear what medication you are taking and why. It also  ensures that we are prescribing medication for you in a safe and appropriate manner and that the relevant clinical checks have been done.


Often a blood test is required before a medication review so that these results can be talked through with you during your consultation. Please arrange to have this done before you come for your review appointment. Arranging your time in this way, will mean the review is more appropriate and meaningful and will reduce the chance of you having to come back again.


Making sure that you are on the right medication is an important part of looking after your health and is a partnership with your doctors, practice nurses and your local pharmacist. Once a review is complete, the nurse, pharmacist or GP will reauthorise the medication for another 6 or 12 months (depending on current guidelines).


What happens if my medication review is overdue?

Your medication review date is written on the bottom of your paper prescription and on the bottom of the medication screen if you are ordering online.


We will always try and ensure you are not left without essential medication but it is also our responsibility to ensure we are prescribing safely. If you are overdue your medication review you will receive a message via the pharmacy, on your paper prescription or via SMS message to inform you that you are overdue your review. If you are more than 3 months overdue we will cut down the current prescription by half.


Do I have to pay for my prescriptions?

To see if you are eligible for free prescriptions look here:

Usually those under 16 (or under 18 if in full time education) and those over 60 years of age are entitled to free prescriptions. If you are pregnant, or have had a baby in the last 12 months or of you have one of a few medical conditions then you are also entitled to free prescriptions


How do I get a prepayment certificate?

You can get these for a period of 3 or 12 months for an upfront fee and it usually works out cheaper if you are needing more than 4 items on prescription in a 3 month period (or 14 in 12months). Speak to your local pharmacist about this or apply here


A consultant in clinic has recommended a new medication. Can the GP issue me a prescription?

If your medication has changed by the hospital, you should have been given enough new medication to tide you over until the clinic letter has reached the GP. The GP will then review the reasons for the medication and, if they feel happy to prescribe the new medication, then it will be issued.

If a GP receives a letter from a private consultation advising/suggesting a course of action then it may be appropriate for a script to be issued on an FP10 if the GP agrees with the advice. The prescriber takes clinical responsibility for monitoring, so the GP must ensure that they have enough information to be able to accept this responsibility for the issuing of this drug. This usually means awaiting the full clinic letter to understand the reasons and rationale for the prescription.


Can my GP refuse to give me a prescription that my consultant asked them to provide?


Yes, your GP may refuse because the person who signs the prescription is legally liable for the prescribing and the consequent effects of that drug. Some drugs which may be very familiar to consultants in a specialised area of medicine can be potent drugs of which a GP will have little experience (for example many cancer drugs or specialised treatment for diseases such as rheumatoid arthritis – the group called ‘biologicals’). Where a GP considers that it is inappropriate for them to issue a prescription on the advice of a third party, responsibility for provision will rest with the doctor making the recommendation.


As part of the 2017-18 NHS standard contract for secondary care trusts, new requirements on hospitals has been placed to reduce inappropriate bureaucratic workload shift onto GP practices. As a result, the GPC has published template letters in the event that hospitals are not implementing the changes, as well as template letters to CCGs to highlight where there has been a breach of the standard contract, for the CCG to take action. These letters are available here.


I live abroad for six months of the year and my GP has refused to give me a prescription.


The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to three months. If a person is going to be abroad for more than three months then only a sufficient supply of his/her regular medication should be provided to enable them to get to the destination and find an alternative supply. A month is usually enough for this purpose.


NHS prescriptions must never be obtained by relatives or friends on behalf of patients who are currently abroad, irrespective of such factors as owning a house in the UK or paying UK taxes. Patients are responsible for ensuring that any drugs they take into a country conform to local laws.